Mercedes-Benz of Stevens Creek
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Dealership Service Review
service Rating
Best Service Advisor ever!!
Written byon 05/08/2024
I purchased a 2020 GLS in March of 2020. For the life of my car I have had John Stansbery as my SA. I couldn’t possibly be happier with how he makes me feel. Any question he answers, he fixes small things himself so I don’t have to schedule and appointment, and when I need a service appointment he always makes sure a loaner is available and communicates clearly when car will be done. The whole service process is easily the best experience I have had in my 65 years!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Theo Sanders on 05/10/2024
Dealer Response
Hi Anthony, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
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