Mercedes-Benz of Riverside
Back to Service Reviews
Dealership Service Review
service Rating
Walters Mercedes Service Done Right!
Written byon 09/12/2025
I recently brought my EQE 350 to Walters and was blown away by the exceptional service. From the moment I arrived, the staff was welcoming, professional and attentive. Joseph Loera, my service advisor, explained everything clearly and kept me updated throughout. It is rare to find a dealership that combines technical expertise with genuine care for their customers, but Walters Mercedes-Benz delivers on both. My EQE is running perfectly and I left feeling valued and confident in their work. Highly recommend Joseph and their Service Department. Thank you!! Emily Preston
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Mercedes Benz of Riverside on 09/15/2025
Dealer Response
Emily,
Thank you for sharing the positive experience you had with Joseph! Your safety and satisfaction are our utmost priorities, and we are glad that he provided you with thorough and efficient service. We hope to see you again the next time your EQE 350 is ready for service!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Report