Mercedes-Benz of Riverside
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Dealership Service Review
service Rating
Efficient and thorough
Written byon 05/23/2025
Service was thorough and efficient. My only complaint was that the car wash was being renovated so when picked my car up after paying close to $2,000 for the service, my car was still dirty. They gave me a voucher to get a car wash at the local gas station but it would have been better had they taken it there and got it washed before I picked up my car. Outside of that, Phil Macias was great from start to finish. He communicated well and also arranged transportation for me to/from work. Phil gave Five star service!!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Mercedes Benz of Riverside on 05/27/2025
Dealer Response
Dawson,
We appreciate you for leaving Phil this phenomenal review! We are delighted to know that he was great, communicative and provided you with thorough and efficient service. If there is ever anything more that we may help you with please do not hesitate to let us know.
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Regards,
Erwin Artacho - General Manager
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