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Mercedes-Benz of Riverside


3213 Adams St, Riverside, CA 92504 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (8) No (0)
Service Rating
Recommend:
Yes (1) No (1)
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Dealership Sales Review

5 out of 5 starssales Rating
Amazing Experience
Written by Bernardo Villa on 09/16/2022

I had an amazing experience at Walter’s Mercedes! The staff was super helpful throughout the whole experience. I pulled up and was checking the car out outside and wanted to see more cars so I walked in and was greeted super nicely at the front desk and told that they would bring someone to speak to me. I got Selvin Pineda as my Sales consultant and he was a really helpful and cool dude to talk to. He didn’t make me feel rushed or pressed considering I got there like at 5 and they closed at 6 on a Saturday. I honestly just went to see the car but everything was just natural and he was extremely knowledgeable about the Mercedes models so I just fell in love with the car. Overall I really appreciate Selvin and his patience because me and the people I took had many questions throughout and he answered everything in a real nice and helpful manner. If you come here I hope you get lucky and end up getting helped by Selvin. When I went upstairs to sign the paperwork I spoke with Justin Campbell and while I waited I made an espresso in a beautiful little kitchen like counter that they have downstairs. They also have amazing snacks but since it was late it wasn’t fully stocked anymore. While talking to Justin he mentioned they had twinkies their and I was shocked they had those so I told him I hadn’t had any since high school. He asked if I got any when I made my espresso and I told him they must’ve ran out because I didn’t see them. He told me not to worry because after everything was done he’d have some Twinkies for me. We signed the papers and he explained everything thoroughly from the care packages to the gap insurance and maintenance timeline. He explained everything so well that I had honestly forgot about the twinkies but he thanfully didn’t. Im very happy to say I left Mercedes in my new car eating a delicious twinkie. So BIG Thank to you Selvin and Justin you guys truly made this experience super smooth for me and I highly recommend Walter’s Mercedes Benz of Riverside, they’ll definetely take care of you here.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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Walters Mercedes Benz on 09/16/2022
Dealer Response
Bernardo, Thank you for taking the time to leave us this excellent review and recommendation! We are honored to have had the opportunity to work with you, and we are so glad that Selvin and Justin provided you with the quality service that you so much deserve and made your experience with us top-notch. Our customers' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager
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