Fritts Ford
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Dealership Service Review
service Rating
Horrible service experience
Written byon 12/07/2017
My experience was good in the beginning with fritts Ford.. They sold me a 2013 Ford Fiesta which later was labeled as a lemon.. They still took care of me extended my warranty and service to my car as needed.. All of a sudden near the end of my warranty I had issues with the clutch and took it in.. They told me the clutch was fine and would never need to be replaced and everything was okay.. Went back the next round and barely any miles later they told me I need a new clutch but that my warranty was out and I'd have to pay for it.. Shame on you for fritts Ford for knowingly that my warranty was going to die and lying this whole time
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No