Poway Honda

Bought w used civic in this dealership and it was the worst car buying experience I ever had. First they are giving me a run around on a commitment that they made but still haven't honored ( still waiting for my head rest)I only had the car for more than two weeks and during those two weeks I had to bring the car to service department twice already. The first time I brought it I went home thinking everything was fixed but when I drove the car the next day I still have the same problems so I took the car back to them they fixed it ( waited 5 hours). A hour after I left the dealership I receive a call from them asking if I could bring the car back because the technician left a tool in the car and he wants to check it I told them I can't, I got appointments. That night I went to pick up my friend he asked me why is my car making a strange sound when he checked it the the axle but is loose!!!! The next day I called them the manager that I talked to told me in a sarcastic tone that "it's really not unsafe even if the axle nut is loose your tires won't come off with just the axle nut loose" and I should bring back the car so they could fix it. I never had this problem with Honda Escondido or Lemon Grove. Honda Poway Their customer service suck! Save yourself the trouble your business and money will better used in another Honda dealership....