Envision Ford of Oxnard
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Dealership Service Review
service Rating
No communication 2 weeks
Written byon 08/28/2023
I was disappointed with this dealership. It took 2 weeks to repair my car. I have heard so many bad stories. They never contacted me regarding delays. I called every day and left messages with no replies from the service department. They did not complete the repairs correctly. Very disappointed.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No