Envision Ford of Oxnard
Dealership Service Review
After Envision took over from Vista Ford, our go-to service dealership since 2010, we couldn't get an appointment for a safety recall, nobody answered the phone there, and the reviews we read were terrible. But after giving them a year to get their act together, we decided to try them out for an oil change and some regular maintenance. We were pleasantly surprised by the courteous and friendly service we received from our advisor Grant, and shuttle driver Crystal, who took us home and drove us back to get our car when it was ready. Grant had the staff check our air filters, and told us they didn't need replacing - no unnecessary work, no rip-offs! So we hope they keep up the good work at Envision, and do whatever they have to do to keep Grant and Crystal!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes