Envision Ford of Oxnard

TLDR do not place a customer vehicle order with Envision Ford of Oxnard. If you do order from them do not sign they're agreement stating the price is TBD. They will try to convince you that the agreement is nothing to worry about but they are lying. They will use that agreement against you to mark up your vehicle price and include dealership addons that you don't want. Full story: My wife and I both ordered Ford Mavericks from Isaac at Envision Ford of Oxnard in September of 2022. Isaac repeatedly assured me that I would not be paying over MSRP for either vehicle. When the first Maverick arrived in May 2023 we were told we have to pay for a dealership add on called SurfaceCARE or else they wouldn't sell us the car. And SurfaceCARE is not cheap. Our second Maverick is being shipped to the dealership and scheduled to arrive in July 2023. I just got a call from Isaac stating that the price is being marked up 3 thousand dollars because other people are willing to pay more. Of course they're willing to pay more they didn't have to wait 10 months for their vehicle! They are trying to get me to walk away from my order so they can sell it for more. After endless effort to try and get them to budge on the mark up they reduced the markup from $3,000 to $2,500 and through in a free service plan. I am not happy with their compromise. If you order a vehicle from Envision Ford of Oxnard plan to spend a few thousand dollars more than what they quote you because surely when your vehicle arrives they will mark up the price and tell you to walk if you don't agree to the new price. This dealership has no integrity. Stay Away!