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BMW of Murrieta


26825 Auto Mall Pkwy, Murrieta, CA 92562 (map)
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Sales Rating
Recommend:
Yes (1) No (0)
Service Rating
Recommend:
Yes (8) No (0)
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Dealership Service Review

1 out of 5 starsservice Rating
Worst Dealership EVER
Written by buyerbeware26 on 09/06/2016

Everytime I take my car in for a simple service it comes back with major issues that were not occuring before I brought it in. The first time I took it for a simple oil change all of a sudden I had a coolant leak, a oil leak. I asked them to replace a specific tire and they replaced the good tire and left the bad tire that had threading coming out of it. This last time I took it in for a oil change and a service recall and the day I got it back with warnings of the engine temperature being high and all of a sudden the day I retrieved it back from them my powersteering went bad and all of these other problems that totals about 12k. This is by far the WORST dealership I have ever dealt with, I should have stuck with Mercedes.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Not Applicable

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