Tuttle-Click Ford Lincoln
Back to Service Reviews
Dealership Service Review
service Rating
Best customer service writer I had the pleasure to work with in service
Written byon 10/02/2014
updated 10/10/2014
My service writer, Janey Neuenswaunder, was exceptional at managing my service needs. In less than 48 hours, she was able to get me in and out of a loaner that had to be towed arranged for enterprise at no inconvenience to me and she had my car serviced and back by Wednesday afternoon!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
tuttleclick on 10/13/2014
Dealer Response
Hello Mary and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Janey was there to provide you with such exceptional service! Thank you again and we look forward to the opportunity to see and service you in the future!
Sincerely, Shirley | shirley@tuttleclick.com
Report