Simpson Chevrolet of Irvine
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Dealership Service Review
service Rating
Great Customer Service
Written byon 04/12/2017
updated 04/26/2017
The follow up with the service writer Sergio was over the top. He made sure I was completely satisfied. He returned my calls and kept me updated.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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dealerreply on 05/10/2017
Dealer Response
We're glad to hear that Sergio provided you with such great customer service. We are proud to have him on our team and will be sure to let him know about your excellent review. Thank you for your feedback.
Sincerely,
George Shire General Manager gshire@simpsongm.com
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