Simpson Chevrolet of Irvine

Today 7:00 AM - 9:00 PM
Closed Now
Sunday
10:00 AM - 9:00 PM
Monday
7:00 AM - 9:00 PM
Tuesday
7:00 AM - 9:00 PM
Wednesday
7:00 AM - 9:00 PM
Thursday
7:00 AM - 9:00 PM
Friday
7:00 AM - 9:00 PM
Saturday
8:00 AM - 9:00 PM

Customer Reviews of Simpson Chevrolet of Irvine

4.8
Overall Rating
(13)
Recommend: Yes (12) No (1)
Write a review: Sales | Service
sales Rating

Great experience with dealer at Simpson Irvine!

by Teleportable on 04/10/2017

Sean Samadzai was the highlight. He was the antithesis of your stereotypical car dealer; he was honest, did not pressure me, and showed great customer service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

15 Reviews
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service Rating

Great Customer Service

by AndyLakeForest on 04/12/2017

The follow up with the service writer Sergio was over the top. He made sure I was completely satisfied. He returned my calls and kept me updated.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Initial response posted.

by visionII_mlf on 04/12/2017

My visit to Simpson Chevrolet Of Irvine was based on my established relationship with Sergio Rivas, formerly of Premiere Chevrolet of Buena Park. My Camaro ZL1 and the service required, is of utmost importance to me. To that end, Sergio has proven to be an excellent automotive professional, who has always provided the necessary service and/or advice regarding the upkeep of my vehicle. It should be noted that I live in Monterey Park, CA 91755, approximately 41 miles from Simpson Chevrolet. Additionally, there are many Chevrolet Dealerships that I pass on my daily journeys. I came to Simpson Chevrolet because Sergio selected Simpson Chevrolet to provide his services to your customers.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Corvette service

by tomjmac on 04/11/2017

My scheduled appointment was met on time. I was on my way home within an hour with a clean washed car

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great experience with dealer at Simpson Irvine!

by Teleportable on 04/10/2017

Sean Samadzai was the highlight. He was the antithesis of your stereotypical car dealer; he was honest, did not pressure me, and showed great customer service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Simpson Chevy - 5 Stars

by AlexanderW86 on 04/06/2017

Jason Hay was a phenomenal salesman who really took the time to give me a personalized experience that ended successfully. I am completely satisfied with the work he put in.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Simpson !!! Great Place

by BigDave84 on 04/05/2017

Angelo has been great to me and i cant wait to buy another car from him this year. Hopefully during truck month he can pull out the big guns like he did for my VOLT

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Regular Service at Simpson Chevrolet

by PhillipK75 on 04/05/2017

The waiting room was clean and free wifi to use. Nearby restaurants are within walking distance and by the time I returned the car was ready for pickup.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Oil change

by Fairfield4218 on 04/04/2017

Did not take as long as I thought it would. First time at this dealership and everything went well. I will be back.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Happy customer!

by Bethsainsbury on 04/04/2017

Great Customer service. Very friendly staff. I called the day of to see if I could get in for an oil change, I was in an hour later. Very helpful.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

2017 Volt

by jimklein502 on 02/27/2017

Nico and Eric (finance) were both helpful, courteous and not pushy. My wife and I had an excellent car buying experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Review of service on 2014 Chevrolet

by dick1661 on 11/30/2016

Consistent with past experiences service was excellent.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

You have a problem? Don't come to me!. .

by dappuchine on 10/29/2016

I had to wait forever to get a ride home although both drivers were very pleasant. 2 days later it rained and my windshield wiper was broken (the rubber strip was coming off). I went back to the dealership and complained to Dave Best noting that tis should have been checked during service. He barely looked up from his conversation with a service tech and said simply, 'it should have been.' Roger Abbott, one of the employees who happened to pass by during this conversation,.took the initiative to ask for my keys and had the job done in several minutes. So much for management! Lastly, the tires were not inflated to the proper pressure. I mentioned this when I brought the car back again for the windshield wipers. A tech gave me a lot of gobbledegook about how they would be the right weight if I drove around for a while (I had already driven 12+ miles) and they just seemed to be the wrong weight but despite the readings they were fine (this professional assessment was made without even checking the tire numbers). Not wanting to continue this inane conversation, I took the car elsewhere and had someone inflate the tires to the proper designation. As there is a big 'warning' on the statement that tires must be correctly inflated at the time of service, I was surprised (well, by this point not really surprised at all) by the total lack of interest in getting this remedied. Had it not been for Mr. Abbot's intervention, the visit would have been a total bust. All that said, the oil was changed and the car looked clean when I picked it up.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

1 Comments

service Rating

Great experience

by Sunsetgirl on 07/27/2016

My Service Advisor, Eric Mizer, was very easy to work with and made my experience a great one. Overall customer service from service, to the front desk to the shuttle driver, were on-point and everyone was very friendly. I would definitely recommend Simpson Chevrolet to my family and friends!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Best 2016 Silverado Purchase

by BizBalifa on 06/30/2016

We had a great experience here. From the moment we walked in Derik took care of everything along with his team of experts. These guys were mellow and did everything we asked for. Will definitely purchase our next car there.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Three strikes - they're out!

by michelehood on 06/22/2016

Roger took care of my issues and resolved them above and beyond my satisfaction. There is now a sign posted to ask them about their free license plate frames and mine was replaced with a new one. The service manager also called to apologize and I appreciate that.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

1 Comments

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