Simpson Chevrolet of Irvine

I had to wait forever to get a ride home although both drivers were very pleasant. 2 days later it rained and my windshield wiper was broken (the rubber strip was coming off). I went back to the dealership and complained to Dave Best noting that tis should have been checked during service. He barely looked up from his conversation with a service tech and said simply, 'it should have been.' Roger Abbott, one of the employees who happened to pass by during this conversation,.took the initiative to ask for my keys and had the job done in several minutes. So much for management! Lastly, the tires were not inflated to the proper pressure. I mentioned this when I brought the car back again for the windshield wipers. A tech gave me a lot of gobbledegook about how they would be the right weight if I drove around for a while (I had already driven 12+ miles) and they just seemed to be the wrong weight but despite the readings they were fine (this professional assessment was made without even checking the tire numbers). Not wanting to continue this inane conversation, I took the car elsewhere and had someone inflate the tires to the proper designation. As there is a big 'warning' on the statement that tires must be correctly inflated at the time of service, I was surprised (well, by this point not really surprised at all) by the total lack of interest in getting this remedied. Had it not been for Mr. Abbot's intervention, the visit would have been a total bust. All that said, the oil was changed and the car looked clean when I picked it up.