Porsche Irvine

My experience here was an absolute nightmare, filled with deception, unethical practices, and blatant dishonesty. From the beginning, Sales Representative Sophia repeatedly lied to me, convincing me to visit the dealership under false pretenses, knowing full well the vehicle was not ready for delivery. After 10 days of unnecessary delays, I finally received the car—only to discover it had 17,705 miles instead of the advertised 10,800 miles. To make matters worse, the check engine light was on despite assurances that the car was in “excellent condition.” Everything they told me was a lie. The dealership’s incompetence also caused me financial harm. I was pre-approved for a loan, but because of their delays, my loan expired, forcing me to re-run my credit. This was completely avoidable had they been honest and efficient. The worst part? The manager, Eric, was the most unprofessional person I have ever dealt with. Instead of addressing the issues, he only made the situation worse. I lost all trust in this dealership and ended up returning the vehicle. I then went to BMW, where I was treated with respect and received my car in a single day with excellent service—a complete contrast to this disaster. I will be warning others on every platform possible—Google, Yelp, and beyond—to prevent more people from falling victim to their scams. I also have proof of their misconduct and am prepared to take legal action. Avoid this dealership at all costs! They do not deserve your trust, time, or money.