Norm Reeves Honda Superstore Huntington Beach

I recently sold a leased VW Jetta to Norm Reeves Honda Huntington Beach. I had issue when VW Credit played the game regarding the lease payoff amount for Customer and VW dealer is much different (less) than if i sell the car to any 3rd party on Non VW dealers. I never heard of this game before despite i have leased many cars before including VW. Luckily, Kevin Olive, Norm Reeves Honda Used Car Manager, stepped in an went out of his way to resolve the issue for me. It’s a lengthy process but Kevin thoroughly followed up to get the help resolving the issue, and today I received my equity difference check. Kevin is an example of great customer oriented type of Manager and have demonstrated his professionalism in handling transactions with customer. I recommend Norm Reeves Honda for their customer oriented policy, especially with Kevin Olive and I also want to thank Krystiana, the ICO coordinator whom also helped me communicated with Kevin in the beginning part of the transaction. Thank you Kevin, Krystiana and Norm Reeves Honda. Will refer new buyers to your dealer.