Norm Reeves Honda Superstore Huntington Beach

I just leased a new car from Norm Reeves Honda. Everyone was knowledgeable and friendly. I had done my research at various online consumer and automotive education sites, so I knew exactly what I wanted. A 2019 CR-V EX model. Even so, there are a myriad of options — interior and exterior color being just one of them. In addition, some vehicles had extra accessories and, of course, they come with a different price tag. The sales consultant, Joe Harper, patiently explained the various choices and took us around the lot so we could get a look-see. My wife and I each took a turn in the driver’s and passenger’s seat. Then, we went on a test ride with the vehicle we wanted to get. The salesman recommended that, echoing the advice given by consumer advocates: test drive the car you want to take home. We did. And we were more than pleased. We were not surprised. After all, it is a Honda. But if you want a dealership that’s as good as the vehicles Honda makes, go to Norm Reeves Honda. We went to the store in Huntington Beach but they have several other southern California locations. Joe Harper, our sales consultant, was both courteous and professional. If you want the best price, you have to haggle a little bit. Do it. They’re expecting you to. And all it took was one back and forth with the manager and we had a deal. No tense negotiation. It was all very pleasant. Once Joe had us sign a few papers, he introduced us to Delphine Smith, the finance manager. Again. Pleasant. And a real pro. Just so you're aware, the finance department has almost as many options and services as the sales department. But just like a shopping trip to a mall, you choose to buy what you need and say “no thank you” to the rest. But it’s always a good idea to listen to what they’re offering because, quite frankly, sometimes consumers don’t know what they need and don’t know what product may meet that need. That goes for me too and I’m a former news reporter who specialized in consumer finance. Bottom line: If the car buying process were an Olympic Gymnastics event…and I was a judge, I’d give Norm Reeves Honda Huntington Beach a perfect 10.