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Folsom Lake Ford


12755 Folsom Blvd, Folsom, CA 95630 (map)
Today 8:30 AM - 10:00 PM
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Yes (4) No (0)
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Dealership Sales Review

5 out of 5 starssales Rating
2021 Ford Bronco Purchase an A+ Rating for Folsom Lake Ford
Written by Shon on 01/24/2022

My Sales Representative Scott Berry Jr. was attentive and helpful throughout the entire process. From the moment my initial online order was placed, until my vehicle arrived, he was there with me through every step in the process. He was helpful throughout and was always quick to respond to any questions or needs I had. Even when he was out sick, he was still there to assist. I would also like to thank Kentucky who stepped in to help with my final purchase, since Scott was out the day my Bronco became ready to purchase. Both were incredibly helpful and deserve very high praise for their efforts and assistance. I was also incredibly appreciative that when it came time to sit down and purchase my vehicle there was no last-minute mark-ups. As someone who had been following the Bronco release drama for months before mine became available, it was so incredibly nice to know that my dealer came through and upheld their agreement to sell my vehicle for the agreed upon MSRP I originally signed off on. I had seen so many stories of other dealerships marking up their vehicles, blind-siding their customers at the last-minute. So, it was so very nice to see that there are still dealers out there willing to do the right thing. Thanks again Scott, Kentucky, and everyone over there at Folsom Lake Ford for making this new vehicle purchase an incredibly pleasant and positive experience. I couldn't be happier, and to all of you, your hard work throughout this process was and is truly appreciated!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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Folsom Lake Ford on 01/26/2022
Dealer Response
Shon, Folsom Lake Ford would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
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