Theodore Robins Ford

It's difficult finding a dealer I can rely and trust to ensure my car gets its needs and I don't get ripped off. Have been to this dealership two times before, but this time I am no longer satisfied. The service advisor was too busy because the place only had two advisors and no cashier. So, the SA was doing basically all the work at the service department. I told him I wanted an oil change and gave him a coupon for a special synthetic blend but I wanted full synthetic oil, so I couldn't use that coupon. He then said they're having a special. He also asked if I wanted a tire rotation and I told him I get that done for free at America's Tire Co. (wouldn't that mean I DONT want a tire rotation and I just want to get an oil change???) If he had been clearer by saying the price I'm giving/quoting you is for a maintenance service of 38.95 instead of an oil change only, and perhaps saying this does not include the cost of the upgraded synthetic oil, I would understand very clearly and it wouldn't be a problem now. I even told him how I was amazed it was cheaper than jiffy lube and he agreed what a deal this was. Now I wish I went to jiffy lube where at least I know what I am getting consistently and wouldn't be so broke now.