Theodore Robins Ford
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Dealership Service Review
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Scheduled Service 2014 Ford Escape
Written byon 10/11/2017
I made a phone appointment with Ned, service advisor, for basic service and oil change. Ned wuoted me a price and indicate the whole prices would take an hour and a half. He was right on with both. I waited for the service in the lounge which had comfortable seating, Starbucks coffee and two big screen TVs. Very pleasant experience. Ned had previously helped me with warranty work which also turned very well. I feel that Ned is a real asset for Robbins Ford.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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dealerreply on 10/18/2017
Dealer Response
Frank, thank you for the feedback! We are happy to hear of your positive experience at our dealership, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Dave Robins, General Manager and Owner
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