Lexus of Concord
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Terrible tire workers at Corcord Lexus, CA
Written byon 12/18/2012
updated 06/03/2025
It was 2nd time with Cocord's Lexus Tire workers, the sensor light not function well, I have to come back 3 times to adjust. The 2nd time even worse, after replaced tires, worker forgot to screw/secure the spare tire in the trunk. When drave in the highway 680, car from my rear honked me and warn me to stop at road. What's a service in this Concord Lexus, 2 times of heart attached results. When I call to complaint, the maintanance manager was bad manner too.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No