Concord Honda
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Dealership Service Review
service Rating
Safety recal services - excellent
Written byon 03/03/2025
Got two safety recall letters from Honda, one just to check (not everyone has issue) and another for some gearbox maintenance. Made online appointment via Concord Honda's service website, and it showed the needed work. Easy to simply click on those items, set date/time and done. The service rep was professional and fairly accurate on time, about 2.5 hours. Went for long lunch, by time came back the job was nearly done. Appreciated the text update system they have, letting me know car was about done, then the free checkup thing they do (air pressure, etc). Car was clean and freshly washed when picked up, so nice extra touch there.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Kennedy Seaton on 03/04/2025
Dealer Response
Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
ReportKennedy Seaton on 03/04/2025
Dealer Response
We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!
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