Concord Honda
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Dealership Service Review
service Rating
Fast and easy
Written byon 10/31/2024
Concord Honda serviced my car well. They didn’t pressure me too much about the “premium service packages”, and seemed to care about me getting what I needed. I still think it was a bit weird that I had to come in person so they would order a recall part on my vehicle. I had an appointment but I think if I didn’t they would have taken me in a first come first serve basis. Fortunately I was the first in line on a Wednesday morning, so there wasn’t a queue of other vehicles in front of me. Would come here again over other local dealers for service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Kennedy Seaton on 11/12/2024
Dealer Response
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. When you have an opportunity, please reach out to us at (855) 679-6829 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
ReportKennedy Seaton on 11/12/2024
Dealer Response
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. When you have an opportunity, please reach out to us at (855) 679-6829 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
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