Penske Chevrolet of Cerritos
Dealership Sales Review
Am kicking myself as I fell for the "Penske - Home of the $10k price guarantee" and trusted that they would honor a commitment they made. Penske made a verbal offer on the phone to match another dealer's pricing that was valid for that day only, as long as I could get to Penske that evening, they swore they'd at least match the pricing. To save the hassle of driving a bit further to the valley, I rushed to Penske and waited around for an hour and a half as as they shuffled papers. In typical bait and switch fashion, the Penske manager backed out once it was too late (minutes before closing) for me to get to Rydell Chevy who had the great pricing. Ended up wasting a few gallons of gas and a couple hours with [non-permissible content removed] at Penske when I could have driven a little further for a smooth and $1000 cheaper deal at Rydell. Avoid Penske dealerships at all cost! I have to assume that management at Penske SoCal and Penske Automotive Group condones this bait and switch behavior at their dealerships.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable