BMW of Carlsbad
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Service Review
Written byon 03/14/2024
As always, Patricia (Michelle) Yancy provided excellent service! She always gets to the bottom of every issue and makes sure our needs are satisfied. Although I’m happy she hasn’t been promoted, I find that to be remarkable!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Joseph Lee on 03/15/2024
Dealer Response
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
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