Toyota of Santa Cruz
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Really Saved My Life!
Written byon 09/16/2019
Your staff really helped me, in a time a great stress. I was on my way to an important meeting with a surgeon, about 60 miles away, in two hours, and suffered a nail penetration of my rear tire. There was no way I could get there safely. I limped into your dealership and they prioritized my repair, enabling me to get to my appointment on time. All of your folk were wonderful, especially your representative, Brian, who organized and executed the entire process. I already thought your dealership was the best in the business but thank you so much, again, you have my undying loyalty and all my future business.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Toyota of Santa Cruz on 09/17/2019
Dealer Response
Hi John and thanks for your kind words! We appreciate Brian as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again!
Sincerely,
Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
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