Toyota of Santa Cruz

See all Inventory
Write Sales Review
Toyota of Santa Cruz
4200 Auto Plaza Dr, Capitola, CA 95010 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
(528)
Recommend:
Yes (1) No (0)
Service Rating

Be the first to write a review.

Write a service review
Back to Service Reviews

Dealership Service Review

service Rating
Review Title
Written by Sarah on 08/24/2019
updated 08/30/2019

Friendliness of all employees I met, Mark Maciel noticing the transmission recall issue and that I’ll need new tires maybe at next service. Toni the shuttle driver to the mall, and exterior car wash.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.
Showing 1 comment
Sort by:
Toyota of Santa Cruz on 09/01/2019
Dealer Response
Thank you for taking the time to leave us this feedback, Sarah. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Report
Back to Top

Join Edmunds

Receive pricing updates, shopping tips & more!

Back to Top