Toyota of Santa Cruz
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Dealership Service Review
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Great service, thank you!
Written byon 06/01/2019
My experience interacting with Chelsea because she is a great service advisor--very customer focused, clear in her communications about process, what to expect, and in summarizing the diagnostic results of my vehicle. She's the best!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Bruce Feinberg on 06/04/2019
Dealer Response
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
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