Toyota of Santa Cruz
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Dealership Service Review
service Rating
Tacoma 60K service
Written by 05/30/2019
onupdated 06/06/2019
The Service Rep was polite, efficient, knowledgeable. He listened to me and did not try to "upsell" any parts or services.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Toyota of Santa Cruz on 06/10/2019
Dealer Response
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
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