Toyota of Santa Cruz
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Dealership Service Review
service Rating
Excellent service
Written byon 05/18/2019
updated 05/24/2019
This is the first time in 30 years I have found a service advisor (Michael Stump) who is respectful to women, courteous, kind, and friendly. He took the time to explain things in terms I could understand. Really all staff was kind and respectful. Thank you for providing excellent service to our community!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Toyota of Santa Cruz on 05/24/2019
Dealer Response
Hi Julie, and thank you for this great review! We're happy to hear that Michael took care of you! They are a great asset and we appreciate all that they do.
Sincerely,
Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
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