Toyota of Santa Cruz

See all Inventory
Write Sales Review
Toyota of Santa Cruz
4200 Auto Plaza Dr, Capitola, CA 95010 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
(528)
Recommend:
Yes (1) No (0)
Service Rating

Be the first to write a review.

Write a service review
Back to Service Reviews

Dealership Service Review

service Rating
feedback
Written by Walter on 05/13/2019
updated 05/20/2019

toyota did the promised work promptly, and so far as i can see, accurately. however the price, of around $260 to replace an ignition key on a 2001 prius, was exorbitant.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.
Showing 1 comment
Sort by:
Toyota of Santa Cruz on 05/23/2019
Dealer Response
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
Report
Back to Top

Join Edmunds

Receive pricing updates, shopping tips & more!

Back to Top