Toyota of Santa Cruz
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Dealership Service Review
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Service on my Tacoma
Written byon 05/08/2019
updated 05/15/2019
Chelsea was amazing. Her customer service was above and beyond and she made it easy for me to ask stupid questions without feeling like an idiot. She also took the time to order little parts I wanted but didn't really need. She made my time there pleasant and comfortable! A big plus was the price was lower than the quote, I don't think that has ever happened to me!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Toyota of Santa Cruz on 05/16/2019
Dealer Response
We love hearing about customers that have a terrific experience at Toyota of Santa Cruz. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your new vehicle.
Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
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