Toyota of Santa Cruz
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Dealership Service Review
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Customer Service
Written by 04/26/2019
onI liked the respect it was given to me by Andrea. She was very courteous and respectful and went over the process clearly. She also kept me updated on the status.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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dealerreply on 04/26/2019
Dealer Response
Claudia>, we are so glad we could take care of all of your needs at Toyota of Santa Cruz. Thank you for giving this feedback; we will be sure to share it with the team!
Sincerely, Julie Frugoli | (831) 462-4200 | julie@santacruztoyota.com
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