Toyota of Santa Cruz
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Dealership Service Review
service Rating
Expectations exceeded
Written byon 04/18/2019
updated 04/26/2019
Really enjoyed the friendly greeting upon arriving to the service reception, the prompt service from the service advisor Isidro who kept me constantly updated and the experience shuttle drivers Hector and Charles. Thank you!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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dealerreply on 04/26/2019
Dealer Response
Rozzy, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and weâre ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day!
Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
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