Toyota of Santa Cruz
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Dealership Service Review
service Rating
Multipoint Inspection
Written byon 04/17/2019
Mark Schultz is an excellent service manager. I have to wear an O2 cannula and worry about running out of oxygen if I have to be out too long. Mark was very sympathetic to my concern and expedited my service in a timely manner. I felt very well taken care of. Thank you, Mark. I felt the service done on my car was very thorough.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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dealerreply on 04/19/2019
Dealer Response
Janet, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Mark does for Toyota of Santa Cruz and our customers. Hope to see you again soon!
Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
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