Toyota of Santa Cruz
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Dealership Service Review
service Rating
Major Service
Written byon 04/17/2019
Service advisor (Michael) was very pleasant and thorough. Service was performed as requested and required by maintenance schedule. I appreciated the complimentary car wash. The shuttle drivers were pleasant and friendly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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dealerreply on 04/19/2019
Dealer Response
I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off.
Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
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