Putnam Subaru
Dealership Service Review
I've got a 2006 Outback that is one of the best cars I've owned and plan on driving it for many years to come. I took it into this dealership last year for the 30,000 mile service. The service was pricey, but I do live in San Francisco, so I'm used to paying a little more for living expenses. As far as I could tell, they completed all of the items that were shown on the service sheet. This was until last week when I took my car into a local place that I've been going to for years. I had them check the brakes and they told me that my brake fluid needed to be changed, which is a 30,000 service. They said there was no possibly way that it had ever been changed. I had them perform the service. I called the dealer back to discuss the problem and they mentioned that it had been done. Since I've been going to the local service place for many, many years and buy my tires, get my brakes done and oil serivce done there, I trust these guys. Also, they've never recommended any service or repair that is out of ordinary and are straightforward on repairs/service that needs to be done now or can wait six months. I would suggest that anyone thinking of using Putnam should find a different dealer or service shop. Thanks.
- Recommend this dealer? No