George Kell Motors

I was called by the George Kell service dept. & told I needed to hurry & get a recall service scheduled because other dealerships were calling wanting the grill they had gotten in for me to replace under warranty (the original grill had begun peeling a year ago). Although this is a very busy time for me at work, I reluctantly scheduled 1pm on April 8th. I waited there all afternoon & they came out around 4:30 & said the warranty work was completed but that unfortunately I now had an alert showing "Service Driver Assist System" meaning my parking assist (which I use a lot) was no longer working. He indicated they were taking complete ownership for this occurring. The service dept. employee said he didn't figure I would want to wait another 2 or 3 hours into the evening for them to figure it out, so I could either leave it there with them or bring it back another day & leave there all day. When a suitable vehicle for me to drive could not be quickly found (all he could find was an electric vehicle), I said I will just schedule another day to bring & leave it. I asked if they would be able to provide me a vehicle then & he said they "should be able to". As I explained to him, I live & work full time in another city about 35 miles away so it's an incredible inconvenience to bring it in for something that is not my fault. Anyway, the final straw was this weekend when we realized that on the passenger side of my car the vehicle was not completely put back together from the warranty repair. The material under my passenger front wheel well is now missing 3 or 4 screws & just gaping open. I'm beyond frustrated & disappointed in the George Kell service dept.