Larry H. Miller Volkswagen Tucson
Dealership Sales Review
During the sales review I tried to get clarity on what the roughly $1300 worth of options were in the vehicle price. I was told that they were materials that had already been applied to the vehicle to protect it from sun damage, paint chips, etc, but that there was someone else who would provide more details once the pricing was finalized. It turned out that these were actually optional warranties or regularly re-applied protective coatings and I could have (and would have) opted out of them due to their cost. When I was finally explained as to what they were I was told that since the vehicle pricing had already been signed that I could not opt out. It left me with a sour taste in my mouth even though I am very happy with my new car.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes