Larry H. Miller Dodge Ram Tucson
Dealership Service Review
We brought in a work vehicle for some extended warranty work, we were told the issue was covered by the warranty. We waited for weeks for the part to come in. We brought the truck in to be repaired. Then we were told the issue was resolved, we paid nothing as it was warranty work. The issue was not resolved. We brought the truck back in AGAIN to have the problem solved, we were told at that point they did exactly what they were supposed to do and problem could not be fixed. The issue is obviously has still not been and is in fact worse than it was before fixed as i was supposed to be covered by the warranty. This is a real hazard as every time we put gas into the truck gas pours out all over the ground!!! We were promised multiple times that the issue would be or was resolved and it never has been!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No