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Larry H. Miller Dodge Ram Tucson


4220 E 22nd St, Tucson, AZ 85711 (map)
Today 09:00 AM - 08:00 PM
Sales Rating
Recommend:
Yes (1) No (0)
Service Rating
Recommend:
Yes (4) No (0)
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Dealership Service Review

1 out of 5 starsservice Rating
Having same issues constantly
Written by Paul_R_AZRP on 08/16/2018
updated 08/24/2018

We brought in a work vehicle for some extended warranty work, we were told the issue was covered by the warranty. We waited for weeks for the part to come in. We brought the truck in to be repaired. Then we were told the issue was resolved, we paid nothing as it was warranty work. The issue was not resolved. We brought the truck back in AGAIN to have the problem solved, we were told at that point they did exactly what they were supposed to do and problem could not be fixed. The issue is obviously has still not been and is in fact worse than it was before fixed as i was supposed to be covered by the warranty. This is a real hazard as every time we put gas into the truck gas pours out all over the ground!!! We were promised multiple times that the issue would be or was resolved and it never has been!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

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spokanehonda on 08/27/2018
Dealer Response
Thank you for bringing your experience to our attention. Please reach out so we can address this issue properly. Thank you for taking the time to leave a review and we hope to hear from you soon. - Larry Watts, General Manager, 520-589-2985
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