Larry H. Miller Dodge Ram Tucson

This dealership is terrible. Not only with communication but how they do business. I worked with five different people during the process of buying my car. Thad, Art, David, John, and Shawn. On Feb 27th I left the dealership with a car thinking everything was smooth, had a signed contract, etc. Two weeks later I was told by Art that my interest & payments went up, and that when purchasing a car it’s always a “pending approval” when you leave... LOL. Not only that, but when explaining to Art the situation of already paying the insurance on the car & etc, his exact words were, “Thats just how life is sometimes”. I went as far as looking into getting my legal team involved. This place RUINED my credit score because they continued running my credit to find a finance corporation for me for an ENTIRE MONTH. I looked into the contract and it states that in the event a contract is canceled the buyer must be notified only by a written notice. I never got a written notice. I have now signed three contracts with this dealership for a car I purchased a month ago. All five people I worked with were rude and I believe tried to take advantage of the fact that I am a women and they thought I didn’t know much about cars and legal documents. I requested my trade in and money down back and Shawn’s words were, “Yeah I’m sure we could get it back. It’s off at an auction. It might take a few day’s because we have to make sure it’s safe for you. Make sure it doesn’t have the corona virus or anything”. UNPROFESSIONAL. The finance team and sales team need a rude awakening. What happened to me is not the way a dealership should be doing business. Saddest thing, that’s only half of what happened to me with this dealership. Don’t go here.