Quebedeaux Buick GMC

We’d bought a car about a year ago and had a great experience. We came back when needing a second vehicle and bought a used truck last Thursday. It needed to go through the service, no problem, and our salesman Zamy (Z) was amazing with the sale and communication. We heard on Tuesday that the truck was ready so made a plan on Wednesday to go pick up. Wednesday rolls around and were told the vehicle was moved and couldn’t be found. Z was in communication with us as he searched for it and when we arrived 4 hours later were told the engine had an issue and couldn’t be sold now. We asked to speak to a manager at least 5 times and no one would come to speak to us. After being at the dealership for about 3 hours and finding another vehicle, we (including Z, who had been told it was broken) were told by one of the finance managers that the truck had been sold to someone else after we bought it and there hadn’t been any engine problems. We were still requesting to speak to a manager and still couldn’t get one out to speak with us. As we were already in the process of financing the newly picked out vehicle, we continued with the sale but very dissatisfied with the fact we were lied to over a mistake the dealership made and the lack of apology and management communication when requested. If it hadn’t been for Z and his attention and communication we would have gone elsewhere. Will not be back for another vehicle.