Quebedeaux Buick GMC
Dealership Sales Review
So I purchased a 2015 Lincoln mkz thru their shop click and drive application and come to find out that they had sold that vehicle already to someone else already.. I put $1000 deposit to hold the vehicle for me thru their app and not one time has a manager or the sales guy or really anyone has called me with an update on what was happening with the vehicle or when I would be receiving my deposit back. This was back on the 8th of this month, I had to call myself to ask them what the status of the vehicle was and when and how they are going to refund me back my money. So I spoke with a manager and he didn't even know how they are going to refund me back my money and has to find out. So here I am waiting on so far what I have dealt with are nothing but incompetence from this dealerships employees. But before we end our conversation the manager asks me if I was maybe interested in something else, to think that after what I am still having to deal with to just get my money back from them that they really thought that I would purchase a vehicle from them still!!! They must really think that I would trust them enough to belive that they wouldn't jerk me around with another vehicle that they claim is available but is really sold like they are still doing with that lincoln.. That car is still posted on their website and other car apps that it's still available!! Talk about false advertisement!! I just hope that I am not out of $1000 cause if that is the case I hope that they are prepared to have a very upset lady at their car lot making sure that she gets her money!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No