Mercedes-Benz of Tucson
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Dealership Sales Review
sales Rating
Unbelievable
Written by 12/12/2011
onupdated 07/13/2025
What a terrible experience! We came in from out of town to buy a CPO CLS550 preapproved financing and a agreed upon trade in amount. When we got there we needed more money down, the car was not detailed, I had to take the car to another dealership to have the burned out headlight repaired and spent 3 hours there while thy tried to learn how to draw up the paperwork that was supposed to be ready when we got there. To top it off we have had to get the GM involved to get us the registration because after almost two months they finally decided that they needed and additional $188 for the registration that they messed up. Guess who got to pay for that too! This place should be avoided at all costs!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No