Larry H. Miller Chrysler Jeep Dodge Ram Surprise
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Dealership Service Review
service Rating
Females beware
Written by 06/29/2015
onI would seriously give zero stars if I could. I am a younger blonde female, who happens to be a diesel mechanic. They obviously did not know this when I walked in asking for a simple oil change since my mother purchased the "3 changes for $79" deal for me as a present (I could be off on that price). Point being they ended up telling me I needed my rear axle seals changed and quoted me $429.95 for the work. I went home and put my car on my lift so that I could do it myself. To my dismay my seals weren't leaking at all, it was a blow by valve on the top. These jerks could've gotten away with 430 of my dollars without me knowing if I were some random girl off the road. AND THEN I checked the inspection sheet they mark as they go, and they marked the "I didn't check this because it isn't applicable" for my "Transmission Fluid" slot. Please tell me how my 2005 dodge magnum isn't applicable to have the tranny fluid checked during an oil change?
So basically my point is that you should not go here if you'd like to be respected and told truthfully how your vehicle is doing. I hope this helps some young blonde female who is NOT a mechanic of any sort.
- Recommend this dealer? No
- Did the dealer honor all commitments made? Not Applicable
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saxtonh on 07/01/2015
Dealer Response
I would like to apologize for any frustration or miscommunication that may have occurred during this transaction. We would like to take a look at your vehicle further and speak with you about the fluid that is leaking. You can schedule an appointment through our Service Department at 877-271-3467 or you can can click here to schedule an appointment online: http://www.chryslerjeepdodgesurprise.com/service-department.htm Thank you.
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