Larry H. Miller Chrysler Jeep Dodge Ram Surprise
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Dealership Sales Review
sales Rating
Bamboozled
Written byon 05/14/2016
Came to look at used trucks, they convinced me to go new. They gave me the "deal" and gave me the keys. (PS-NO one to wash the truck and waited 2 hours to finally get the keys). 4 days later, after I've shown my family and friends my first new vehicle, the "deal" has changed drastically. (Took 8 phone calls and 4 messages to finally talk to someone in the finance department). This should be against the law! I'm taking the truck back today. I hope no one ever goes through what I just did. Advice to this dealership is don't make promises you can't keep
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
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saxtonh on 05/16/2016
Dealer Response
Shannon, I would like to apologize for any frustration or miscommunication that may have occurred during your visit and transaction. We strive for excellent service and apologize that we could not reach a deal on this vehicle. If you would like me to provide you with other options, please reach out to me at your earliest convenience. 623-537-5021. Rich Kaufman, Finance Director
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