Show Low Ford
Dealership Sales Review
Buyer Beware, do not buy used vehicles from SLF. They do not service them.....not even an oil change. They lied to me about doing an oil change and even put a sticker for the next oil change due. The Vehicle displayed Oil at 1% Change Soon with 2 weeks of driving it off the lot. Never got an inspection report even after requesting one. Returned my vehicle to them within a reasonable period after purchasing the vehicle because the transmission shifted hard and there was a clicking noise coming from the engine. They did correct the transmission issue but claimed there was no clicking sound. I took it to 3 other mechanics whom all confirmed there was a problem. I brought it back to SLF with this info. They held onto my truck for almost 2 days before telling me my Solinoids needed to be replaced and wanted to charge me over 1000 dollars for repairs. Also During a test drive they cracked my windshield and asked me to used my own insurance to cover the damage. After multiple conversations with employees there and a very heated and uncomfortable conversation with the Owner they finally agreed to pay half of the repair bill. I will never make another vehicle purchase from SLF and strongly caution anyone considering a used vehicle from them. I have bought 3 Used Vehicles from Hatch Toyota in Show Low and Never once had the problems that i had with Show Low Ford.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No