Chapman Ford
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Dealership Service Review
service Rating
Warranty battle
Written byon 05/07/2021
The BEST service experience ever!!! I had a major repair, and Rosi (service advisor) went above and beyond. Was involved with a 3rd party warranty issue and Rosi was more helpful than I could imagine!! She was an advocate for me and between Rosi and Ed (service manager) I could not be more pleased. They are fantastic people. Chapman Ford blew me away with their facility, efficiency and service. The communication was cutting edge technology, I shared with all my peeps. Chapman Ford customer for life and would strongly advise anyone who is reading, only buy a Ford Factory warranty!! Trust me, I know. Thnx Chapman Ford ! ! !
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes