Drive Now Glendale

The worst experience ever! I would never refer anyone here! I went to look at a car on this lot and some young punk with tattoos all over walks up and says do you need help? Yes, I replied. Can you help me with these cars (as I pointed to the cars I had questions about). His response was I need to see if you have the cash or your preapproval first. Excuse me?! You need what to answer questions about the vehicle?!?! So after i scolded him about how that’s not how you do business, he disappeared and never returned. I Spoke with the “manger” (overweight, Hispanic guy with tattoos, dirty long goatee) , and he explained that’s how we conduct business here because they do not want to get excited and put in the effort and the person doesn’t have the cash or can’t get a loan. Well sir, I was preapproved and ready to buy that day. All you had to do was answer a few questions about the car (what you are hired to do) and you guys couldn’t even do that, smh. Wow?! How are you guys still in business?