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Showcase Honda


1333 E Camelback Rd, Phoenix, AZ 85014 (map)
Today 8:00 AM - 9:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Worst salespeople I ever dealt with
Written by someone3 on 10/25/2008

I first came to Showcase after getting an email that they are lowering the price of a vehicle by $6,000. When I left, the director (Chris Dao) call me afterwards saying that they are lowering the price by $3,000 more. So I came back the next day, hoping I can get the car right away. How wrong I was! when I got there, they said that the $3,000 is already part of the $6,000 discount. Then they try to lowball me on my trade which is worth $7000 and offered less than $3K. Eventually, one of the managers offered me an amount I think is still high considering the "huge discounts" they were luring me in. I said that I will think about it because I have to consult me wife on the price because it was higher than what we expected. Now comes in the owner and the general manager, offering me to take the vehicle home overnight to see if I could sway my wife to buy it. I still declined. The following day, I was ready to accept the offer. When I came back the next day, the manager I talked to had a day-off and when I mentioned the amount to Chris Dao, he went ballistic because the amount extended by the manager and owner was too low for him to believe. I explained that is exactly what they offered and asked me to come back if I wanted to purchase the vehicle. At this point, Dao was shouting already, explaining the price was not possible and offered an amount $2500 higher. What a [violative content deleted]! Then one of the salespeople (Deneen) insulted me by not being "man" enough to make a decision. Just because I have to confer with my wife, does it make me less of a "man?" Again, what the hell was that? Why must they insult their customers? Unbelievable set of people!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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